Get repair alerts on your phone: iPhone and Android

The short version

Put UnitCare on your home screen so it opens like an app. There's nothing to download from an app store.
Then go to Account → Turn on alerts on this device.
You'll still get an email for every report, even without alerts.

iPhone and iPad

Open unitcare.app/app in Safari and sign in.
Tap the Share button (the square with an arrow pointing up).
Scroll down and tap Add to Home Screen, then Add.
Open UnitCare from the new icon on your home screen.
Go to Account → Turn on alerts on this device and tap Allow.

On iPhone, alerts only work when UnitCare is opened from the home screen icon, so step 4 matters.

Android

Open unitcare.app/app in Chrome and sign in.
Tap the ⋮ menu, then Add to Home screen or Install app.
Go to Account → Turn on alerts on this device and tap Allow.

On your computer

Open UnitCare in Chrome, Edge or Firefox, go to Account → Turn on alerts on this device and allow notifications. Alerts pop up in the corner of your screen while your browser is open.

Not getting alerts?

Check your phone's settings haven't turned off notifications for UnitCare.
Turn off Focus or Do Not Disturb, or allow UnitCare through it.
Turn alerts on again on each device you use. They're set per device.
Check your spam folder for report emails, and mark them as "not spam".