Send a repair to your tradesperson (and see when it's done)

The short version

On any report, press Send to a tradesperson.
They get an email with a link to the job: the problem, the photos and, if you choose, the tenant's number.
They book their visit and mark it done with an "after" photo. You get told at each step.

Save your tradespeople first

Go to Account → Your tradespeople and add the people you use: their name or business name, email, trade and phone number. You only do this once.

Sending the job

Open the property and find the report.
Press Send to a tradesperson and tap who to send it to. You can also choose Someone else and type their details.
A professionally worded message is written for you, matching how urgent the repair is. Change anything you like.
Leave Share the tenant's phone and email ticked if you're happy for them to arrange access directly.
Press Send request.

If the report was new, it moves to In progress and your tenant is told it's being dealt with.

What the tradesperson sees

A simple page with the address, what's wrong, the tenant's photos and your contact details. There's no app to download and no account to create. From that page they can:

Book the visit: pick a date and time and add a note. You get an alert and an email.
Mark the job done: say what they did, add the cost if they want, and upload "after" photos or a photo of the invoice.

Following it in UnitCare

Under the report you'll see each tradesperson and where they're up to: sent, opened, visit booked or done. Their notes, cost and photos appear there too. Once you've checked the work, press Mark as fixed so your tenant is told.

Lost the email? Press Copy job link and send it by text or WhatsApp. Changed your mind? Press Cancel and the link stops working.

Tips on finding good people: finding and managing tradespeople.

Sending jobs is part of UnitCare Pro.